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How do I install/tension the gearbelt and how tight should it be?
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For any gearbelt questions refer to your Service Guide, if you
cannot locate your Service Guide, see our Service page
or contact us. |
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Where should I send a unit for repair?
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Please phone or email request an RMA Number, then send to:
Attn: Repair RMA#
E•DRIVE Design Inc.
120 Vanderbilt Avenue
West Hartford, CT 06110
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Are there any distributors in my area?
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Go here to find out. |
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How can we become a distributor?
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To become an E•DRIVE Authorized Distributor you will need to:
Contact Sales
Provide line card
The territory you would like to cover
The number of motion technical sales people |
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How do I lubricate my actuator?
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For lubrication questions refer to your Service Guide, if you
cannot locate your Service Guide, see our Service page
or contact us. |
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What is the temperature range of your products?
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-20° F to 140° F for most applications. Higher temperatures are available upon request. |
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How long is my actuator warranty?
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One year for all products plus an additional 4 years for HD,
HDL, SD and MT. See your Service Guide or our Service
page for more details. |
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What does B10 Life mean?
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B10 life is expressed in total revolutions or inches of travel a system will operate under a rated load.
90% of all systems operated at this rated load will meet or exceed this rating. Although 10% may not
reach a million inches, 50% could exceed 5 million inches.
Life under load (B10 life) is predictable;
severe load applications can generally be compensated for by providing additional capacity. See our
Glossary Page for other related definitions. |
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Is it possible to get a force signature?
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Yes, go here to our Eliminator HDL™ for more information on our Integral Load Cell option. |
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I need help choosing an actuator, what should I do?
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If you need assistance choosing and actuator you can either
Contact us or locate a Distributor in your area. Upon
doing that, it will be helpful to have the following information:
- A brief description of the application
- Weight of the load (Vertical or Horizontal application)
- Will the load be supported? If so, a description of the support (rails with bearings, ways)
- Stroke (travel) length
- Cycle time, cycles per minute, number of shifts per day, days per year of operation
- Life expectancy of the actuator
- Description of the environment of actuator operation (wash down, clean room, vacuum, outdoors, etc.)
- If you are replacing a hydraulic cylinder with electro mechanical, we would require is the diameter of the bore, the pressure at
which the hydraulic actuator stalls. All the other considerations would be the same as above.
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I need directions to your facility?
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Here you can find directions and links to maps. |
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If you need further assistance, please call 800.878.1157 or email us.
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